TECHNICAL SUPPORT FUNDAMENTALS

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Description

In this course, I learned about the different facets of information technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give one an overview of what’s to come in this certificate program.
After completing this course, can effectively:
● understand how the binary system works
● assemble a computer from scratch
● choose and install an operating system on a computer
● understand what the Internet is, how it works, and the impact it has in the modern world
● learn how applications are created and how they work under the hood of a computer
● utilize common problem-solving methodologies and soft skills in an Information Technology setting